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Est. 2013 · Veteran Owned
Bespoke
Exterior · Solutions
NYC · North Carolina
Why Bespoke

The standard,
held.

Nine out of ten property managers we speak to have already been through two vendors. This is why they stop looking after us.

Written for the property manager who has been burned twice.
The Four Reasons

Cheaper is expensive.Every property manager we serve tried the low bid at least once.

01

Military-precision execution

We were founded by a US Army veteran. Every technician arrives in uniform, on the exact fifteen-minute window we quoted, with a laminated scope-of-work in hand. Nothing on your property is left to interpretation.

02

One vendor for the entire exterior

Eleven disciplines under a single Certificate of Insurance. Windows, sidewalks, awnings, parking lot, snow, graffiti, and permanent lighting. You stop juggling three vendors and one clipboard.

03

Documented, photographed, warranted

Every service ends with a time-stamped photo report emailed to your inbox before we leave the block. If it's not visible on the report, it's not billed.

04

The last vendor you'll audition

Our smallest retainer contracts run four years without turnover. Property managers stop shopping when the standard is set and held.

Side by Side

Typical cleaner. Then us.

Dimension
Typical cleaner
Bespoke
Arrival & appearance
Unmarked truck. T-shirts. Whoever showed up that morning.
Uniformed crew, matte-black vehicle wraps, laminated ID.
Scope clarity
Verbal scope on the sidewalk, priced by 'looks like a day'.
Written scope, unit-priced by square footage / linear feet.
Water quality
Municipal tap water — mineral spotting within a week.
Deionised water, 0 TDS, spot-free for weeks after service.
Insurance
$1M general liability, no umbrella, no auto rider.
$2M general liability + $1M umbrella + auto + workers comp.
Documentation
'Trust us, we cleaned it.' Maybe a phone photo.
Digital service report, geotagged photos, before/after archive.
Response time
Callback next Tuesday. Maybe.
Same-day for retainer clients. 24 hr SLA on any request.
Warranty
Best-effort. No re-service if it rains.
24–72 hour weather-event re-clean baked into every retainer.
Turnover
New crew every quarter. Learning your property on your dime.
Named crew leads. Smallest contracts run 4+ years unchanged.
11
Exterior disciplines
$2M
General liability
24 hr
Quote turnaround
0
Callbacks last quarter

Set the standard on your property.

Twelve seconds to price. Twenty-four hours to service. One vendor for the entire exterior.

Bespoke
Exterior Solutions
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